Shipping Policy

Thank you for shopping with Avliora. Below you’ll find information about our shipping destinations, rates, processing times, and delivery estimates.

1. Shipping Destinations

We ship to many countries and regions, including the United States, Canada, the United Kingdom, Australia, and destinations across Europe.

Shipping availability depends on your delivery address and the items in your order. To check whether we deliver to your location, enter your address at checkout. If no shipping option is available, please contact us before placing an order.

2. Shipping Rates

The free shipping threshold applies to the order’s merchandise subtotal after discounts, excluding shipping charges and taxes. Final shipping charges are displayed at checkout before payment.

All amounts above are in U.S. dollars.

3. Order Processing

Orders are typically processed within 3–6 business days, excluding weekends and holidays.

Personalized items, preorders, or products requiring additional preparation may take longer. Any product-specific processing information will be shown on the product page.

Processing time is separate from shipping time.

4. Estimated Delivery Time

Standard shipping typically takes 7–14 business days after dispatch, depending on the destination.

Including processing, the estimated time from placing your order to delivery is approximately 10–20 business days. Remote locations may require additional time.

Delivery estimates are not guaranteed. Peak shopping periods, customs inspections, weather conditions, and carrier disruptions may affect delivery. Please allow extra time when ordering for a holiday or special occasion.

5. Order Tracking

Once your order has shipped, we will send a shipping confirmation email with tracking details.

Tracking information may take a few days to update after the carrier receives your package. If your tracking has not updated for an extended period, please contact us for assistance.

6. Customs, Duties, and Taxes

International orders may be subject to import duties, taxes, or customs handling fees imposed by the destination country.

Any charges not collected at checkout may be payable by the recipient, subject to local requirements. Customs clearance may also affect delivery times.

7. Shipping Address Changes

Please check your shipping address carefully before completing your purchase.

If you need to correct an address, email linneastrosin8@gmail.com as soon as possible and include your order number. We will do our best to help, but address changes may not be possible once an order has been processed or dispatched.

If a package is returned due to an incorrect or incomplete address, we will contact you to discuss the available options and any applicable reshipping costs.

8. Delayed or Missing Packages

If your order has passed its estimated delivery window, or tracking shows it as delivered but you have not received it, please contact us promptly.

For packages marked as delivered, please also check around your delivery location and with household members or building reception.

We will help investigate with the carrier and work with you toward an appropriate resolution. A delivery scan alone does not prevent you from reporting a missing package.

9. Damaged or Incorrect Items

If your order arrives damaged or contains an incorrect item, please email linneastrosin8@gmail.com as soon as possible, ideally within 7 days of receipt.

Include your order number, a description of the issue, and clear photos of the item and packaging where possible. Keep the packaging while we review the issue.

We will review your request and arrange an appropriate resolution, which may include a replacement or refund. This reporting timeframe does not limit any rights you may have under applicable consumer laws.

10. Contact Us

For shipping questions or help with an order, contact:

Email: linneastrosin8@gmail.com

Please include your order number so we can assist you more efficiently.